Help & Contact
At IntelliDU, your success is our priority. Whether you have questions about the platform, need technical support, or want IELTS guidance — our team is ready to help.
Get in touch
Office address
IntelliDU Inc., Mississauga, Ontario, Canada
Quick help topics
Getting started
New to IntelliDU? Start your IELTS journey here.
Technical support
Login issues, payment problems and troubleshooting.
Feedback & practice band
Understanding your practice band and feedback.
Account & billing
Subscription management and payment inquiries.
IELTS preparation
Study tips, strategies and course guidance.
Submit a support request
Can't find what you're looking for? We'll get back to you within 24 hours.
Connect with us
Follow us for IELTS tips, updates and live sessions.
Social links coming soon.
Response times
Phone support
Real-time assistance during business hours.
Email support
Response within 24 hours (business days).
Live chat
Available 9 AM – 9 PM EST (when online).
Emergency issues
Priority response within 2–4 hours.
Your success is our mission. Let's achieve it together.
IntelliDU — Learn Smart, Grow Fast.